Dr. NaKaisha Tolbert-Banks, LCSW, LCAC
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THERAPY!!!
Does it mean I'm "Crazy?"  NO!

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 Mental illness is often heavily stigmatized, with terms like "crazy," "off their rocker," "coo coo," or "weird" frequently used to describe those who may be struggling. For many, discussing mental health is uncomfortable, and the topic remains especially taboo in many minority communities.
As a Black therapist, Dr. NaKaisha is passionate about changing this narrative. She is committed to educating individuals, families, and communities—including religious and spiritual institutions—about mental illness, the benefits of mental health services, and the profound positive impact these services can have on one's life.

With a strong educational foundation, lived experience, and deep compassion, Dr. NaKaisha continues to serve the community, believing that there is still much work to be done in the mental health field. By educating others on the importance of advocating for one's own mental health and seeking help when needed, or offering support to loved ones, we can grow and heal together as a community. No, reaching out for help isn't always the easiest task on the list, however, if left untreated, many additional symptoms and dysfunction within one's life can occur.  

​Tips for Seeking Mental Health Services (Using Insurance)
Here are some steps to help guide you in finding mental health services through your insurance plan:
  1. Contact Your Insurance Provider
    Reach out to your insurance company and request a list of mental health providers in your area. (This can include locations near your home, work, or school.)
  2. Review Your List & Narrow Down Providers
    From the list of providers, identify 2-3 that you’re interested in and reach out to them directly—either by phone or email. Some important questions to ask include:
    • Are you currently accepting new patients?
    • Do you accept my insurance plan?
    • What are your office hours?
    • Do you offer in-person or virtual sessions?
    • Do you have experience in treating [specific issue or concern]?
      The provider may offer to schedule an appointment, or you can discuss what works best for you.
  3. If the Provider Isn't Accepting New Patients
    If a provider is not taking new clients, ask if they can recommend other professionals. If not, consider contacting your insurance provider again to find additional options.
  4. Scheduling Your First Appointment
    If you find a provider who is a good fit, they will assist you in scheduling your initial appointment and completing any necessary paperwork to begin services.
Taking these steps will help you feel more prepared and confident in navigating your mental health journey.

Tips for Seeking Mental Health Services (Fee for Service)If you are not using insurance and are paying out-of-pocket for mental health services, here are some steps to guide your search:
  1. Search for Providers in Your Area
    Start by doing an online search for mental health providers in your area. (This can include locations near your home, work, or school/university.)
  2. Review Your List & Reach Out to Providers
    From your list of potential providers, select 2-3 to contact directly by phone or email. Be sure to ask questions like:
    • Are you currently accepting new patients?
    • Do you accept fee-for-service clients?
    • What are your office hours?
    • Do you offer virtual or in-office sessions?
    • Do you specialize in treating [specific issue or concern]?
      The provider may ask for additional information to ensure a good fit. They may also offer to schedule an appointment based on your needs.
  3. Review & Schedule Your Initial Appointment
    Once you’ve gathered the information, review your options and choose the provider who feels like the best fit for you. Contact their office to schedule your initial session.
This process will help you find a mental health provider who aligns with your needs and preferences, allowing you to begin your journey toward healing and well-being.

​CONGRATULATIONS! 
You have connected with a provider and are on your way to, what may hopefully be,  an enlightening journey to better mental health and wellness.  

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What Participants Are Saying

"I think Dr. Tolbert-Banks did such an excellent job of setting the intention, showing up prepared, passionate, knowledgeable, and ready to teach. Also the gratitude at the end really hit home for me..."  
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"Dr. NaKaisha's ability to bring calm and peace to an environment is next level. I have never felt this level of calm and relaxed. The session was special and everyone who attended would agree. Powerful! Thank you so much."
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"NaKaisha is a powerful presenter.  She is funny, yet also engaging.  The authentic connection she makes with the group is amazing.  Thank you!"  C.S.

"This was a great group.  Fun, educational, and NaKaisha is quite humorous!"   A.O.

"I loved this class!  NaKaisha was awesome and full of energy."  M.H.

"The Birdcage book written by Author NaKaisha - I am so inspired.  I use it daily for motivation.  Thank you NaKaisha!  This is awesome!"  

"You need a copy of The Birdcage.  I struggled with staying motivated, and I push myself to use this book a couple of times a week.  I feel so much better when I do."   

"Because You Told Me is the cutest children's book.  I love the colors and how the book supports family.  I bought an extra copy for a teacher I know."  AK

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  • Home
  • About
    • Upcoming Events
    • Work with Dr. NaKaisha >
      • EmpowerMEnt Speaker
      • Rockstar Facilitator
      • Life Coaching
      • Therapy >
        • Individuals
      • Dr. NaKaisha's Books
  • Belonging As Black Women
  • Training Hub
    • Upcoming Classes
    • Mental Health
    • Laughter Yoga
    • Retreat Renewal
  • My Feelings Over Tea Podcast
    • Tea Lovers - Join me!
  • Dr. NaKaisha TBanks Live
  • GOODIES
    • Melting Pot
  • Connect
  • Newsletter